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AssetCONNECT Support

AssetCONNECT Support

AssetCONNECT Privacy Policy

Fire & Safety Industries Pty Ltd operates the AssetCONNECT software.

This policy applies to all users who download/use/view the AssetCONNECT app and/or content while using/accessing the app.

Information We Collect

We do not collect any personal or IP data.

AssetCONNECT accounts are created by Fire & Safety Industries Pty Ltd.

Username and Passwords are generated by Fire & Safety Industries Pty Ltd and are provided to authorised users for the purpose of accessing and logging in to the iPad app. Login details including password resets can only be modified by Fire & Safety Industries Pty Ltd and will be provided to the authorised user.

Technical Basics

AssetCONNECT does not allow for ‘Push Notifications’.

AssetCONNECT does not store files. Once the app has been disconnected and Bluetooth connectivity has been lost, all data will be restored to original settings.

AssetCONNECT does not use ‘Cookies’ to collect information.

Information Usage

FSI does not share information with outside parties except to the extent necessary to accomplish AssetCONNECT’s functionality.

FSI may disclose your information in response to subpoenas, court orders, or other legal requirements; to exercise our legal rights or defend against legal claims; to investigate, prevent, or take action regarding illegal activities, suspected fraud or abuse, violations of our policies; or to protect our rights and property.

In the future, FSI may sell to, buy, merge with, or partner with other businesses. In such transactions, AssetCONNECT account information may be among the transferred assets.


AssetCONNECT Username and Password information can only be accessed by those authorised with access rights to the app. FSI are required to keep this information confidential.

Remember that no method of transmission, or method of electronic storage is 100% secure. While we strive to use commercially acceptable means to protect this information, we cannot guarantee its absolute security.

Accessing, Changing, or Deleting Information

If you require access to the AssetCONNECT app, please email assetconnect@fireandsafety.com.au

AssetCONNECT may delete your login information at any time and for any reason, such as technical needs, legal concerns, removal of idle accounts, data loss, or any other reason.

Your Consent

By using FSI’s AssetCONNECT app, you consent to the applicable privacy policy.

Changes to This Policy

FSI may update the Privacy Policy from time to time. Notification of changes will be displayed on this page. You are advised to review this Privacy Policy periodically for any changes. Changes to this Privacy Policy are effective when they are posted on this page.

Contacting Us

If you have questions regarding this privacy policy, you may email assetconnect@fireandsafety.com.au.

AssetCONNECT Support

For all AssetCONNECT support enquiries, please complete the form below and one of our team members will contact you shortly.