Frequently Asked Questions

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Check out our FAQ’s or contact us below. 

Our mobile equipment fire suppression range is offered in several standard and low-temperature environment configurations, for diesel-hydraulic, high voltage electric and battery electric machines. Also accompanying our mobile equipment fire suppression systems are our Single Point Isolation (SPI) control units, atmospheric monitoring systems, and remote condition monitoring through our AssetCONNECT software platform.

As a rule FSI will have a kit ready for dispatch from our global headquarters in Brisbane within 2-4 weeks of receipt of a purchase order, depending on the
quantity of systems ordered.

FSI is a trusted leader in fire system services globally. We offer 24/7 product support, ensuring thorough testing and compliance with Australian standards. Our commitment to innovation and exceptional customer service guarantees long-term safety and peace of mind for our clients. 

Yes. FSI has previously installed systems on surface drilling rigs, underground drilling rigs, underground loaders and haulers.  In the mining sector alone, FSI has fitted systems on rigid haul trucks, articulated haul trucks, water carts, service carts, dozers, graders, scrapers, wheel loaders, tool
carriers, excavators from 5T to 800T, HV rope shovels, cranes, fixed gensets, dewatering pumpsets and many more.

FSI offers both dry chemical powder systems and foam. We tailor our fire suppression systems to meet your operating environment following a thorough risk analysis, ensuring that each customer receives the most fit for purpose systems to protect their people and assets. 

FSI can support customer teams with a combination of domestic and international training and technical guidance. FSI’s training department can train key field or workshop technical staff to a level that enables your team to independently support our products.

Training covers both installation and maintenance of the systems, explaining the different system configurations on offer to meet customer requirements in different regions.

FSI can also train nominated Master Technicians in each region so that there is a strong level of local knowledge available. Outside of this, our FSI International Technical Specialist will be available to assist field staff with any technical advice when required.

Whilst some of the learning is transferable to competitor fire systems, there are differences in tooling and procedures between different manufacturer’s
products. FSI would recommend product specific training be undertaken before attempting maintenance procedures on competitor fire suppression systems.

Our Sales Team will work with your Parts and Service and Capital Sales Teams to define and execute strategies to penetrate your market, and our Marketing Team can assist in the creation of marketing collateral for your region, targeting specific equipment, customers or market segments.

With decades of experience, FSI has successfully delivered customised fire protection systems across the commercial, industrial, mining, and oil and gas industries. Our portfolio highlights the breadth of our expertise. 

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